ALL RETURNS MUST BE COMPLETED WITHIN 30 DAYS OF PURCHASE.

 

STEPS TO TAKE FOR RETURNS

  1. ​​​Download and complete returns form

  2. Email returns form to louis@valabenci.com and await responce from customer service

  3. Once return is confirmed send item to VALABENCI, 13 Puawai Place, Northcote, Auckland 0627

 

ASSOCIATED COSTS

  1. If there was an error with your order, we will pay the shipping costs for you to return the item(s) to us and also to resend your new items to you. This may include being sent the wrong item or size, and damaged or faulty products.

  2. If the error was your's, you are responsible for paying the shipping costs to return the item(s) to us and also for us to resend your new items to you. This may include ordering the wrong item or size, and change of mind situations.