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ALL RETURNS MUST BE COMPLETED WITHIN 30 DAYS OF PURCHASE.
STEPS TO TAKE FOR RETURNS
Download and complete returns form
Email returns form to firstname.lastname@example.org and await responce from customer service
Once return is confirmed send item to VALABENCI, 13 Puawai Place, Northcote, Auckland 0627
If there was an error with your order, we will pay the shipping costs for you to return the item(s) to us and also to resend your new items to you. This may include being sent the wrong item or size, and damaged or faulty products.
If the error was your's, you are responsible for paying the shipping costs to return the item(s) to us and also for us to resend your new items to you. This may include ordering the wrong item or size, and change of mind situations.
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